Privacy Policy

Haifa Cowork ("we", "us", "our") operates the website haifacowork.pro and the coworking space located at 25 HaNassi Avenue, Haifa 3463413, Israel (Company No. 516204404). This Privacy Policy explains how we collect, use, and safeguard your personal information.

1. Information We Collect

We may collect the following types of information:

• Contact details — name, email address, phone number, and postal address when you enquire, tour, or become a member.
• Membership information — plan type, billing details, access preferences, and team size for studio bookings.
• Website usage data — IP address, browser type, pages visited, and cookies (see Section 5).
• Communication records — correspondence via email, phone, or our contact form.
• Access logs — entry and exit times for security and billing purposes for members with building access.

2. How We Use Your Information

We use your personal information to:

• Process membership applications and manage day pass bookings
• Respond to enquiries and provide customer support
• Send membership confirmations, invoices, and community updates
• Manage building access and event registrations
• Improve our website and member experience
• Comply with legal obligations under Israeli law

We do not sell your personal information to third parties.

3. Data Sharing

We may share your information with:

• Service providers who assist with membership management, payment processing, and email delivery
• Legal or regulatory authorities when required by law

All third-party partners are bound by confidentiality agreements and data protection obligations.

4. Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. Membership and billing records are typically retained for seven years for accounting and legal purposes.

5. Cookies

Our website uses cookies — small text files stored on your device — to:

• Remember your cookie consent preference
• Analyse website traffic and usage patterns
• Improve site functionality and performance

You can accept or decline cookies via the banner displayed on your first visit. You may also manage cookies through your browser settings. Declining cookies will not prevent you from using our website.

6. Your Rights

Under applicable data protection law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to legal retention requirements
• Withdraw consent for marketing communications at any time
• Lodge a complaint with the Israeli Privacy Protection Authority

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the revised policy.

10. Contact Us

For privacy-related enquiries or to exercise your rights, please contact us:

Haifa Cowork
25 HaNassi Avenue, Haifa 3463413, Israel
Email: desk@haifacowork.pro
Phone: +972 4 555 7404
Company No. 516204404